How it works? Who can buy and sell tickets?

Anyone can use our platform to be able to transfer or acquire any type of entry, the registration is only necessary to carry out any transaction. The registration process is easy, just go to "My Account" in the section on the left "New Customer" click "Continue" and enter the data that is calling the system. All information is treated confidentially.

How much does it cost to use tengoentradas.com?

The purchase of tickets is subject to the management committee and the tax on it. The management fee is charged for our service, as when the sale tengoentradas.com, is responsible for monitoring, payment and logistics for you. The publication is free. Like the acquisition, the sale is subject to the management committee, which deals tengoentradas.com tracking, shipment and sale of receivables. However, before issuing the tickets or buy them, you will be a summary breakdown where the commission.

How can I get my tickets?

The tickets are sent by courier to the delivery address has been entered in the order. Tengoentradas. com has collaborative agreements with UPS and MRW leading logistics companies.

What if I am not at home?

If the messaging through your home and you're not in it, no longer a collection notice to acknowledge the withdrawal. If the delay causes the collection of entries not received in time to attend the show, and messaging tengoentradas.com not be liable for it.

How and when charging the sale of tickets?

Very simple, tickets sold are paid by bank transfer, which has been introduced in the registration process. The payment is made after the buyer has validated the order, ie, correctly received their tickets, we do not expect to hold the event to pay the sale. The repayment term is usually 5 to 6 days.

Will make payment of the purchase when ordering?

By the time the purchase is made is a pre-authorization on your credit card, ie the total amount is withheld because of the order has to wait for the acceptance by the seller, at which time the amount is charged or cancellation by the seller when it is processed for the release of the amount withheld.

Can I sell my tickets through other means?

Yes, simply enter your user account and modify or delete the entries that have been sold by other means.

What happens if I receive an order for sale and I do not have tickets?

You must reject the request because the client buyer can look for other inputs. Only allowed to refuse orders in the absence of tickets and that if a request is rejected and returned to the same post at a higher price tickets, the account is blocked by the seller. What if I reject more than two orders of sale? In this case, blocking the seller's account, generating dissatisfaction among customers.

How long do I have to accept or reject an order for sale?

The time allowed is 24 to 48 hours. After this time, tengoentradas.com can unilaterally reject the sale order.

What if I get the tickets not correct?

Please contact us at the latest within 24 hours of receiving the order to open a complaint and try to fix the error, if it is not possible to fix it, tengoentradas.com reimbursed the full amount paid or post it rate or higher than those purchased.

What if I can not find the event to which I post?

You send an email to tengoentradas@tengoentradas.com, indicating the event for which you want to post the entries and the maximum period of 24 hours, and create what you know. Recommendations for Purchase and Sale. Buy tickets. Tengoentradas.com recommended that the buyers the following points to get a good experience:

* The email address you entered during the registration process is correct.

* Check the configuration of Spam mail, especially users of Hotmail.

* Ensure that the selection of the event is correct, such as date, etc ...

* We recommend you purchase tickets with maximum detail.

* Confirm that the delivery address is correct.

* To receive tickets, which are reviewed learned.

* Do not provide your password to anyone, tengoentradas.com will never ask for them by any means. Ticket. Tengoentradas.com recommended that the buyers the following points to get a good experience:

* The email address you entered during the registration process is correct.

* Check the configuration of Spam mail, especially users of Hotmail.

* Enter the full details of the location of your posts, and that more information, more likely to sell.

* Make sure that you have available and ready for sending the entries published.

* Make sure, during the preparation of the shipment, posts that are going to send, are correct.

* Do not provide your password to anyone, tengoentradas.com will never ask for them by any means.

Quick steps for purchase. Click here.

Quick steps for sale. Click here.

Transactions guarantees. All transactions are 100% guaranteed and held in a secure environment. Buyers. We guarantee to buyers who will receive the tickets in time to attend the event. If the entries received that do not correspond with the acquired tengoentradas.com tickets delivered similar or superior to those acquired or pay the amount paid. Sellers. The delivery methods make sure that we use to send the tickets. We get the buyer's payment and manage them quickly and completely confidential.